定制服务包
我们全新的服务理念为我们所有的客户提供最佳的服务包，如果需要可以单独定制化的服务。 直接致电我们的服务人员获得更多信息！定制的服务包和定期的维护使优质生产设备的停机时间短、具有长期的功能安全。 另外，可以延长服务合同上的保修期。
定制服务合同优势
• 遇到故障优先处理：服务合同的签订保证了我们优质客户的最快服务
• 24小时/ 7天热线：特别为优质客户提供电话服务
• 根据实际需求提供服务包：通过专业建议，确定所需的服务量并缩短停机时间。
• 直接与我们的专家联系：我们委派对您的设备类型最有经验的现场技术人员。
• 确保/延长保修期：增加和确保您的设备的效率和使用寿命，从而确保您的投资有效。
Basic Package "PRODUCTIVITY"
- 1 equipment inspection per year (one week incl. all costs)
- 5% discount on service visits (maintenance and repair)
- 5% discount on spare parts
- Free process analysis (relating to maintenance)
- 5 hours telephone/remote assistance
- 12 months warranty on equipment servicing
- Free license for PMC-App (Productivity Mobile Controlling)* for one year
*License free of charge for 2017. After that, € 990,-/App per year. One-off installation charges at costs.
Extended Package "EFFICIENCY"
- 1 equipment inspection per year (one week incl. all costs)
- 10% discount on service visits (maintenance and repair)
- 10% discount on spare parts
- Free process analysis (relating to maintenance)
- 50 hours telephone/remote assistance
- 18 months warranty on equipment servicing
- Free license for PMC-App (Productivity Mobile Controlling)* for one year
- Free license for PM-App (Predictive Maintenance)* for one year
*License free of charge for 2017. After that, € 990,-/App per year. One-off installation charges at costs.
Expert Package "SAFETY"
- 2 equipment inspections per year (one week incl. all costs)
- 15% discount on service visits (maintenance and repair)
- 15% discount on spare parts
- Free process analysis (relating to maintenance)
- 20 hours telephone/remote assistance
- 24 months warranty on equipment servicing
- Free license for PMC-App (Productivity Mobile Controlling)* for one year
- Free license for PM-App (Predictive Maintenance)* for one year
*License free of charge for 2017. After that, € 990,-/App per year. One-off installation charges at costs.