定制服务包

我们全新的服务理念为我们所有的客户提供最佳的服务包,如果需要可以单独定制化的服务。 直接致电我们的服务人员获得更多信息!定制的服务包和定期的维护使优质生产设备的停机时间短、具有长期的功能安全。 另外,可以延长服务合同上的保修期。

 

定制服务合同优势

遇到故障优先处理:服务合同的签订保证了我们优质客户的最快服务
24小时/ 7天热线:特别为优质客户提供电话服务
根据实际需求提供服务包:通过专业建议,确定所需的服务量并缩短停机时间。
直接与我们的专家联系:我们委派对您的设备类型最有经验的现场技术人员。
确保/延长保修期:增加和确保您的设备的效率和使用寿命,从而确保您的投资有效。

Basic Package "PRODUCTIVITY"

  • 1 equipment inspection per year (one week incl. all costs)
  • 5% discount on service visits (maintenance and repair)
  • 5% discount on spare parts
  • Free process analysis (relating to maintenance)
  • 5 hours telephone/remote assistance
  • 12 months warranty on equipment servicing
  • Free license for PMC-App (Productivity Mobile Controlling)* for one year
*License free of charge for 2017. After that, € 990,-/App per year. One-off installation charges at costs.

 

Extended Package "EFFICIENCY"

  • 1 equipment inspection per year (one week incl. all costs)
  • 10% discount on service visits (maintenance and repair)
  • 10% discount on spare parts
  • Free process analysis (relating to maintenance)
  • 50 hours telephone/remote assistance
  • 18 months warranty on equipment servicing
  • Free license for PMC-App (Productivity Mobile Controlling)* for one year
  • Free license for PM-App (Predictive Maintenance)* for one year
*License free of charge for 2017. After that, € 990,-/App per year. One-off installation charges at costs.

Expert Package "SAFETY"

  • 2 equipment inspections per year (one week incl. all costs)
  • 15% discount on service visits (maintenance and repair)
  • 15% discount on spare parts
  • Free process analysis (relating to maintenance)
  • 20 hours telephone/remote assistance
  • 24 months warranty on equipment servicing
  • Free license for PMC-App (Productivity Mobile Controlling)* for one year
  • Free license for PM-App (Predictive Maintenance)* for one year

*License free of charge for 2017. After that, € 990,-/App per year. One-off installation charges at costs.

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