Our worldwide network of experts in combination with the latest multimedia technology enables us to look into any request of customers everywhere in the world within short and get a clear picture of the conditions on site. This progress allows us to initiate repair or service measures within the shortest time and minimize downtimes.

Have a look at our services and see for yourself!

Worldwide Service Network

The HEDRICH GROUP’s service technicians and field engineers are available to you, wherever you are, at all times. No matter whether for trouble shooting, servicing or spare parts supply.


In the course of training programs we share our expert knowhow with our customers, e.g. basics in vacuum technique, customer-specific equipment training or servicing and repair.

Customized Service Packages

Our new service concept provides for all our customers the optimum service package that can be adapted individually if requested. Call our service personnel directly to ask for more information!

Pump service - maintenance and repair

We would like to guarantee our customers lifelong support for our systems. This also includes, among other things, the maintenance and repair of the vacuum pumps used.

24/7 Hotline

We are available to you both day and night, are acting in a pro-active way and assist you beyond the start-up of your equipment, very dedicatedly – for you to be successful.

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